Local customers can call 580-369-2316 and order for pick-up Monday - Friday.  We are closed on Saturday until further notice.


Our online store is open and we are able to ship as usual.

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FAQs

How Can I Contact You?

Use the online form to send us a message 24/7 and we will respond as soon as possible. 

Monday - Friday 8:30am to 5:30pm or Saturday 9:00am to 4:00pm call us
800-351-8900 and speak to any member of our team for help.

 

What Kind of Steel Should I Buy?

Check out our Blade Steel Reference Guide for information on great steels.

 

Which Quench Oil Should I Choose?

Download our Quench Oil Recommendations Chart to learn the best quench oils for a variety of steels.

 

What are there Cancer / Birth Defect Warnings on my products?

Responsible advertising is important to us as well as following all state regulations and laws where we sell products.  To learn more about these warnings, please download our Proposition 65 Warning Information Sheet.

Order Status

Click the 'My Account / Order Status' link at the top right hand side of our site to check your orders status.

Click the 'My Account / Order Status' link at the top right hand side of our site to view orders you have placed. Then click the 'Change quantities / cancel orders' link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the 'My Account / Order Status' link at the top right hand side of our site to track your order.

Click the 'My Account / Order Status' link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of 'delivered', please contact customer service for assistance.

Click the 'My Account / Order Status' link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of 'delivered', please contact customer service for assistance.

Click the 'My Account / Order Status' link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of 'delivered', please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

My Account

1) Click the 'My Account / Order Status' link at the top right side of our site.

2) Enter your email address.

3) Select 'I am a new customer'.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the 'My Account / Order Status' link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the 'My Account / Order Status'link at the top right hand side of our site. Under the login box you'll see a link that says 'Forgot your password?' Click here'. That link will send an email to you with your password.

Please click here for more information on returning an item.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Terms & Conditions for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the 'My Account / Order Status' link at

the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-

48 hours of shipment.

Checkout is quick & easy.Are you a new or returning customer.........

International Shipping

Please create an account by clicking the 'My Account / Order Status' link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we

receive payment from you.

Shipping will calculated and assessed to the order for payment correction. We will ship your order shortly after we receive payment.

Please see our Policy and Procedures for complete details regarding our return policy.

Guarantees

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing

You only have to pay sales tax if you are located in Oklahoma.

Click the 'My Account / Order Status' link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial

records. If you have further questions or concerns, please contact customer service for further assistance.

Click the 'My Account / Order Status' link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Buyer's Guide

      To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have

any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a 'hand'. Whereas scrolling over anything that is NOT a link will leave your cursor as an 'arrow'. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the 'View Cart' link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

Additional Support

Please click here for our company contact information.